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Overview

The Email Course Certificates module is part of the Pro Suite of modules for the Uncanny LearnDash Toolkit. Out of the box, LearnDash supports dynamic generation of a certificate after successful completion of a course, but the certificate must be viewed online or downloaded to the user’s computer. This Pro module extends LearnDash functionality to attach a certificate to the email that is sent to the user upon the successful completion of a course. The certificate email can also be sent to site administrators, group leader(s) or any number of related users.

*This is a global module and cannot be enabled or disabled for a specific course. This module will send out an email with the certificate .pdf attached for any course that has an associated certificate.

Module Settings

This module by default stores certificates on server.  This option can be disabled by checking Do not store certificates on server.

If you want a copy of the certificate sent to the Site Admin and/or Group Leader(s), simply check the respective boxes.  You may also include CC’d users in the CC Certificate To field.

The Email Subject & Email Body fields control the email content.  Tokens are available and listed just below the Email Body field.

In version 3.0.4, a Use Cron to send certificate setting was added.  This setting should only be checked if you are having issues with shortcodes not outputting the correct data in the emailed certificates.  Otherwise it should be left unchecked.

Click the Save Settings button to save your settings.

Was this article helpful?

8 replies
    • Ryan
      Ryan says:

      We’ll consider the changes for a future release, but I’m afraid we can’t promise anything. Right now we haven’t had many requests for either change, but certainly there is value for some users in adding those.

      Reply
  1. Bobbie
    Bobbie says:

    90% of the SETTINGS button doesn’t work to open the UI. I need to make changes, but can’t get to the settings screen.

    Reply
    • Ryan
      Ryan says:

      Hi Bobbie, we unfortunately can’t provide support in the Knowledge Base, but please do log a ticket or send us an email so we can help. There is no known issue related to this; it’s likely a javascript conflict on your site. When you open a ticket, make sure you let us know exactly what you’re seeing when you’re trying to open and save settings. Also check the javascript console (View > Developer > Javascript Console in Chrome) to see if any errors are output there.

      Reply
  2. Marco Moncalvo
    Marco Moncalvo says:

    Hello, I changed the text in the mail body, but it keeps sending a message in english (i wrote a custom one in tialian)

    Reply
  3. David Crim
    David Crim says:

    Hi Ryan or UO friends!,
    We’re suddenly noticing that emailed certificates from Course Completions do not include the Student’s First and Last Name ([usermeta field="user_firstname"] [usermeta field="user_lastname"]), but are showing up correctly in the users’ accounts. We have recently been making some changes related to our checkout which have caused some frustrations in this area, so it may not be related to UOLTP, but I did notice in your recent changelog that you’ve created a cron job for this service on large sites (like us).
    Prior to digging deeper in other areas, I wanted to check and see if the issue of missing Student Names in certificates is possibly one of the symptoms you saw with other users that led you to create the cron job option? I’d appreciate it if you could let me know.
    Thank you!
    David

    Reply
    • Ryan
      Ryan says:

      Hi David,

      We did build that new cron system because of shortcode rendering issues we saw on a few sites, but not usermeta shortcodes. In all cases they were custom shortcodes only populated after course completion, later than we could hook in for the email. Switching that setting might help in your situation, but it might not. If it’s not, submit a ticket and we can take a look at what might be happening.

      Reply

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