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Setting up Tin Canny Reporting for LearnDash

Tin Canny Reporting for LearnDash includes a settings page that lets you configure how various aspects of the plugin function.  The page can be found at Tin Canny Reporting > Settings.

General Settings

 

Enabling/Disabling Tin Can/SCORM Data Capture

If you don’t want to capture Tin Can/SCORM statements sent by uploaded modules, you can set this to “No”.  This option will also remove the Tin Can and xAPI Quiz Report tabs from the reporting page.

Protecting SCORM/Tin Can Modules

When uploading Storyline/Rise, Captivate and iSpring content to your courses, you can enable basic protection of your content that restricts viewing of the content to signed-in users only.  Anonymous users who navigate to the URL where that module is available will not be able to see it or use it.  This basic protection makes it difficult for your users to share the content with anonymous users.

Note: Tin Can data from an anonymous user session is not stored or available via your reports.

There are also cases where a site owner might want to turn off content protection. For example, publishing an open course where there may be anonymous users allowed, or where you may want to feature course content to outside users.

Setting protection at the lesson or topic level

If content protection is enabled globally (in Tin Canny settings), it can be disabled in specific lessons and topics from the Edit Lesson or Edit Topic page:

Fig. 2. At the lesson and topic level, you have three options to override the protection set across all LearnDash courses.

Due to the way the content protection works, if it is disabled globally, protection cannot be enabled at the lesson/topic level and this option is not available.

Content Outside of LearnDash Courses

The content protection that comes with the Tin Canny LearnDash Reporting plugin applies to SCORM and xAPI compliant content created with supported authoring tools, and that is presented via LearnDash courses, lessons, and topics. The protection does not extend to modules that are presented via pages and posts on your WordPress site.  If you make modules available via pages or posts, anonymous users will be able to see and use the modules, and anonymous session data will likely be collected and visible in your Tin Canny reports.

Please note: data collected from modules published to posts or pages may be assigned a value of n/a  and displayed this way in the Group and Course data columns of your report.

Autocomplete Lessons and Topics even if Tin Canny content on page (Uncanny Toolkit Pro)

If you have the Uncanny LearnDash Toolkit Pro installed on your site and are using the Autocomplete Lessons and Topics module, enable this option to automatically mark lesson and topics complete even if a Tin Canny module is embedded on the page.  If you don’t have the toolkit installed, the module is inactive or this option is set to No, the completion of the lesson/topic will be determined by the Tin Canny plugin’s Mark Complete integration setting.

Enable Sorting by % Complete

The ability to sort by % Complete requires a very large amount of data be requested from the server, which will fail or cause poor performance on sites with many users. Disable this setting to improve the responsiveness of the reports.

These settings enable you to set the default values when embedding content in a lightbox.  These can be overridden at the lesson/topic level.

Resetting Data

Tin Canny LearnDash Reporting comes with several functions to reset data.  Use these functions with caution, as the operations are irreversible.

4 replies
  1. Aurelien Coussement
    Aurelien Coussement says:

    Hi,
    I’ve created a course in Rise, exported in TinCan API. I’ve uploaded this course through the uncanny owl plugin into a learndash lesson, then this lesson into a course. This course is set to “close” and associated to a course/product through the woocommerce plugin for Learndash. The general setting for protection is set to “Yes”, and the course follows the general setting.
    I’ve got two problems : first the rise course (diplayed in a new window) doesn’t display all the time in chrome (no problem in Edge…), and the course is accessible through direct url even for non connected users. Which is why i’ve buied your plugin….
    What am I doing wrong?
    Regards,

    Reply
    • Ryan
      Ryan says:

      Please note that the Knowledge Base is not a support channel; for Tin Canny support you must log a ticket through your account or send an email to support@uncannyowl.com. To trace further we would want to know the direct URL you’re using (to make sure it’s populating a nonce) and for Chrome issues you would want to check the browser console for more information; maybe there are some mixed content issues or there’s an autoplay behaviour not supported in the latest version of Chrome.

      Reply
  2. Dan Linstedt
    Dan Linstedt says:

    Do I need an LRS like the one Rustici.com sells? to store the tincan reported data? Or does this plugin capture the data and put it right inside the wordpress database?

    Reply
    • Ryan
      Ryan says:

      Hi Dan, Tin Canny doesn’t require any additional tools or plugins to capture and report on SCORM and xAPI activity. We track everything automatically in the WordPress database.

      Reply

Comments/Questions

Please note that this is not a support forum. If you are experiencing issues on your site, please open a support ticket instead. Site-specific support questions submitted as comments will be unanswered.

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