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  4. Install the Tin Canny LearnDash Reporting Plugin

Installation

Installing the plugin can’t be more straight forward. After you purchase and download the plugin, you can simply sign into your WordPress site as an admin and navigate to Plugins > Add New. To install the plugin, click Upload Plugin to start the process. After installation, you will be directed to the License Activation page to enter your license key and activate the plugin.

Setup

The plugin has three report views (for Course, User, and Tin Can) and a Settings tab.

There are two optional controls on the Settings page:

  • Capturing Tin Can Data: Keep the default setting Yes unless you are certain you won’t incorporate H5P, Storyline, Captivate, or iSpring content in any of your courses. If you select No (to not capture Tin Can data), the Tin Can Report tab will be removed and so will the Tin Can activity menu on the User Report. In addition, no Tin Can data will be reported on the Dashboard or Course Report. All other LearnDash reporting will still be available and functioning as expected.
  • Disabling LearnDash Mark Complete button until the learner completes all Tin Can modules in the lesson/topic: Keep the default setting Yes will prevent users from skipping Tin Can modules. This is a global setting which can be overridden at the lesson or topic level.
  • Protecting SCORM/Tin Can Modules from being viewed by users who are not signed to your site. You can set protection at a global level (as shown above) and also override the global setting at a lesson or topic level.

The Reset Tin Can Data button allows you to clear all existing Tin Can statements in the Tin Can Report. This feature would be helpful if you need to reset test data. Note all historical data will be removed; this action cannot be undone.

Was this article helpful?

3 replies
  1. SHUKRI HUSSEIN
    SHUKRI HUSSEIN says:

    i’m getting an error when using H5P

    Unable to save result data
    Message :error
    code:403

    i have to turn of the uncannyowl reporting plugin to stop the error from popping up.

    Reply
    • Ryan
      Ryan says:

      Hi Shukri,

      Typically we would see something like this when there are .htaccess or other sitewide permission restrictions. Tin Canny cannot capture data if the endpoint is in any way blocked. Unexpected permalink settings or other access restrictions could also cause problems.

      If you have ruled obvious access issues out, you should definitely send us a support ticket so that we can take a closer look, or send an email to support@uncannyowl.com.

      Reply
      • SHUKRI HUSSEIN
        SHUKRI HUSSEIN says:

        it was the iThemes Security plugin. i turned it off, but i dont know the exact setting i need to turn off or on for it to work.

        Reply

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