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  4. Tin Canny Reporting – Technical Requirements

End-user requirements

An up-to-date, modern browser such as:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • MacOS Safari

Most functionality will work on Internet Explorer 11, but the automatic “Mark Complete” integration offered in Tin Canny does not, and consequently we cannot support issues on Internet Explorer.

For Tin Canny to work properly the Permalink settings on your site (under Settings > Permalinks as an admin) cannot be set to Plain. Any other setting should work, but if you’re having trouble capturing data and errors are reported, double-check your permalink settings.

Hosting requirements

Minimum requirements are:

  • PHP 5.6
  • WordPress 4.5
  • LearnDash 2.5
  • 256MB of memory allocated to WordPress

We recommend the following for optimal performance:

 

 

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19 replies
  1. Sridhar
    Sridhar says:

    Hi
    Do you have an API to communicate LRS from Java based LMS Application

    My requirement is :
    1) In my java based ELMS Application, I want to show how many times a course / Video is launched by an user
    2) In my java based ELMS Application, I want to show how much percentage of course is completed (I want to show in progress bar)
    3) need to generate report from LRS

    Regads
    Sridhar

    Reply
    • Ryan
      Ryan says:

      Hi Sridhar, I’m afraid we don’t. Right now our endpoint also blocks any incoming statements that aren’t directly from the WordPress site. It sounds though like you may want to send data out, and I’m afraid we can’t do that either. I believe some other vendors have done set up some very basic LearnDash APIs, which could help, but we unfortunately have not.

      Reply
    • Ryan
      Ryan says:

      This page does apply to Tin Canny only, so yes, if you’re using Tin Canny then these are important requirements to keep in mind.

      Reply
  2. Dan
    Dan says:

    I’d like to try the tin canny plugin on my development site before purchasing the five site license — which i assume i need to run on my staging and live sites in addition to my development site. If I decide to purchase the 5 license bundle, can I get credit for the single license I paid for to try it out?

    Reply
    • Ryan
      Ryan says:

      Hi Dan, great question. You can try things out over at https://learndash.uncannyowl.com/ if you want, or if you do purchase then you can upgrade the license at any time from inside your account by paying the difference. Please note that you do not need to enter a license key on your Staging and Development site though (it’s only needed for automatic updates and support), so if that’s the only reason for having an Agency license then you are probably fine with a single site license.

      Reply
  3. Sri
    Sri says:

    Both Tin Canny and Tin Canny LearnDash Reporting plugins are same? Are do we need to purchase them both separately.

    Reply
    • Ryan
      Ryan says:

      Sorry for the confusion, we generally refer to “Tin Canny LearnDash Reporting” as “Tin Canny”. There’s only the single Tin Canny plugin.

      Reply
  4. gfxpixels
    gfxpixels says:

    Hi,
    Is it possible to create courses in LearnDash by importing SCORM files through this reporting plugin? We have a customer having bunch of SCORM files (downloaded) and want to import/create courses by using them.

    Reply
    • Ryan
      Ryan says:

      Sorry, I’m afraid this is not possible. Even with heavy development this couldn’t be done reliably and is not something we would pursue.

      Reply
  5. Bassey Ifeanyi
    Bassey Ifeanyi says:

    Hi, how come when I upload a scorm its visible to logged in users but not to guest users? I have made it visible to guest users.

    Reply
    • Ryan
      Ryan says:

      The most common reason for content to be unavailable is having content protection turned on. If it’s on, anonymous users cannot access it. Other common reasons are SSL issues or interfering security plugins. If you are still having issues, please make sure to open a ticket so we can take a look.

      Reply
    • Ryan
      Ryan says:

      Tin Canny is designed to embed SCORM modules inside LearnDash lessons or topics and/or show them in a new window. That’s your best bet rather than to try to have a course automatically built and structured around the uploaded module.

      Reply
    • Ryan
      Ryan says:

      Absolutely, and you’re encouraged to do that! Just don’t enter the license key; that’s needed for support and automatic updates, but the plugin will work without it and you can grab the latest version from inside you account on our website at any time.

      Reply

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