End-user requirements
An up-to-date, modern browser such as:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- MacOS Safari
Internet Explorer is not supported.
Permalinks
For Tin Canny to work properly the Permalink settings on your site (under Settings > Permalinks as an admin) cannot be set to Plain. Any other setting should work, but if you’re having trouble capturing data and errors are reported, double-check your permalink settings.
Hosting requirements
Minimum requirements are:
- PHP 7.4+
- WordPress 5.4
- LearnDash 3.6+
- 256MB of memory allocated to WordPress
We recommend the following for optimal performance:
- PHP 8.0+
- A WordPress-optimized host such as WP Engine or Pressidium
- Additional WordPress memory (some times may require 512 MB or more to report on large data sets)
Hi
Do you have an API to communicate LRS from Java based LMS Application
My requirement is :
1) In my java based ELMS Application, I want to show how many times a course / Video is launched by an user
2) In my java based ELMS Application, I want to show how much percentage of course is completed (I want to show in progress bar)
3) need to generate report from LRS
Regads
Sridhar
Hi Sridhar, I’m afraid we don’t. Right now our endpoint also blocks any incoming statements that aren’t directly from the WordPress site. It sounds though like you may want to send data out, and I’m afraid we can’t do that either. I believe some other vendors have done set up some very basic LearnDash APIs, which could help, but we unfortunately have not.
Hi, do we need Tin Canny to us this plugin?
This page does apply to Tin Canny only, so yes, if you’re using Tin Canny then these are important requirements to keep in mind.
Is there a trial / free version available ?
There is not a free trial currently available, but look for a demo site next week!
I’d like to try the tin canny plugin on my development site before purchasing the five site license — which i assume i need to run on my staging and live sites in addition to my development site. If I decide to purchase the 5 license bundle, can I get credit for the single license I paid for to try it out?
Hi Dan, great question. You can try things out over at https://learndash.uncannyowl.com/ if you want, or if you do purchase then you can upgrade the license at any time from inside your account by paying the difference. Please note that you do not need to enter a license key on your Staging and Development site though (it’s only needed for automatic updates and support), so if that’s the only reason for having an Agency license then you are probably fine with a single site license.
Great, thanks!
Both Tin Canny and Tin Canny LearnDash Reporting plugins are same? Are do we need to purchase them both separately.
Sorry for the confusion, we generally refer to “Tin Canny LearnDash Reporting” as “Tin Canny”. There’s only the single Tin Canny plugin.
Hi,
Is it possible to create courses in LearnDash by importing SCORM files through this reporting plugin? We have a customer having bunch of SCORM files (downloaded) and want to import/create courses by using them.
Sorry, I’m afraid this is not possible. Even with heavy development this couldn’t be done reliably and is not something we would pursue.
Hi, how come when I upload a scorm its visible to logged in users but not to guest users? I have made it visible to guest users.
The most common reason for content to be unavailable is having content protection turned on. If it’s on, anonymous users cannot access it. Other common reasons are SSL issues or interfering security plugins. If you are still having issues, please make sure to open a ticket so we can take a look.
So what do you suggest in this case? What is the best way to utilize the scorm files as customer has purchased courses in SCORM format?
Tin Canny is designed to embed SCORM modules inside LearnDash lessons or topics and/or show them in a new window. That’s your best bet rather than to try to have a course automatically built and structured around the uploaded module.
Can I use the single-site plugin on development/stageing environments?
Absolutely, and you’re encouraged to do that! Just don’t enter the license key; that’s needed for support and automatic updates, but the plugin will work without it and you can grab the latest version from inside you account on our website at any time.
Is it compatible with SteGround hosting?
Yes, there should be no issues on Siteground and many plugin users do host their sites there.