Here are some of the common issues that we helped troubleshoot when people reported the Tin Canny LearnDash Reporting plugin not working. Tin Canny Uploader won’t accept my zip file. If you see the following error when uploading your zip file: Chances are the zip file wasn’t created correctly. The safest way to do it is from within Storyline after you publish your elearning module: If you create a zip file from your Storyline module’s output folder, make sure you zip only contents within the output folder and NOT the folder itself. My Storyline module works on desktop but only shows a Launch button on mobile. Storyline gives you two options to launch an elearning module on mobile devices that don’t support Flash. When you publish your Storyline file, you can check both options, neither, or either/or. If you check HTML 5 only, your module will launch and behave on mobile devices just like it would on the desktop. You may notice certain interactions don’t work as intended. If you check neither option, your module is not viewable on mobile. If you check Articulate Mobile Player only, you will only see the poster frame of your module, with a Launch button and “Download […]
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Entries by yuehchin
Here are some of the common issues that we helped troubleshoot when people reported the Tin Canny LearnDash Reporting plugin not working. Tin Canny Uploader won’t accept my zip file. If you see the following error when uploading your zip file: Chances are the zip file wasn’t created correctly. The safest way to do it is from within iSpring’s publish window: Under the General tab, make sure “Zip output” is checked before you publish your module. If you create a zip file from your iSpring module’s output folder, make sure you zip only contents within the output folder and NOT the folder itself.
Here are some of the common issues that we helped troubleshoot when people reported the Tin Canny LearnDash Reporting plugin not working. Tin Canny Uploader won’t accept my zip file. If you see the following error when uploading your zip file: Chances are the zip file wasn’t created correctly. The safest way to do it is from within Captivate’s publish dialog: If you create a zip file from your Captivate module’s output folder, make sure you zip only contents within the output folder and NOT the folder itself.
Integration with LearnDash Mark Complete The Tin Canny LearnDash Reporting plugin offers 5 options for integration with the LearnDash Mark Complete button that appears in Lessons and Topics: Always Enabled: Mark Complete button is always enabled. The learner can click the button to complete the lesson or topic at any time. Disabled until complete: Mark Complete button is disabled until the completion condition has been satisfied. The button is visible, but not clickable until the module has been completed. Most themes will show the disabled button in a different color (typically grey), but on some themes, the disabled button will look exactly like the enabled button. On these themes, CSS can be used to style the disabled button, or one of the other options can be used (e.g. hidden until complete). Hidden until complete: Mark Complete button is hidden until the completion condition has been met. Once the completion condition has been met, the button becomes visible. Hidden and autocomplete: Mark Complete button is hidden and the lesson/topic is automatically marked complete when the completion condition has been met. With this option, you will need to provide a way for the user to progress to the next lesson or topic when the module has been completed, […]
When you choose to embed your eLearning module in an iFrame, you have the option to set its width and height in the upload dialogue. The default width is 100%, and default height is 600px. Since the size of your learner’s browser window varies, your eLearning module should resize accordingly to take up 100% width of available space. However, the height remains fixed and content will be vertically centered in the iFrame. As a result, you may see additional space above and below the module on smaller screens or mobile devices. Because each authoring tool (Storyline, Captivate, and iSpring) supported by Tin Canny has its unique way of defining layout elements in the published module, at this time there isn’t a workable solution we can implement that will work consistently with all authoring tools. The following CSS fixes can be added manually to your site to address the layout issue you may experience when trying to display eLearning modules in iFrame. Custom CSS for Storyline 2 and Storyline 360 Modules Before you publish your Storyline module, in Browser Settings make sure the Player size is set to “Scale player to fill browser window”. After you upload and choose to insert your module in an iFrame, you […]
Overview Out of the box, LearnDash does not track user progress or completion of e-learning modules created with Articulate Storyline or Adobe Captivate, two industry-standard authoring programs. Recreating content directly in LearnDash is not always an option, and sometimes it’s necessary to leverage software like Storyline or Captivate to create highly interactive content such as branching, scenario-based case studies, simulations, or even games. Although you can create interactive learning content or activities directly in WordPress with H5P, such content/activities are also not tracked in LearnDash. Tin Can Report is part of the Tin Canny LearnDash Reporting plugin that we developed to solve this problem. In this report, you will see the learning records resulting from users’ interactions with Articulate Storyline/Rise, Captivate, iSpring, H5P*, or any other supported content. These records are stored in a Learning Record Store (LRS) entirely native to your WordPress site. All you need to do is publish your file using the xAPI or SCORM 1.2/2004 standard, and use the Tin Canny Uploader to add it to a lesson or topic associated with a course. * See the full list of authoring tools supported by Tin Canny Report Filters Let’s take a look at the Tin Can Report view. The report view includes many filtering options* for you to narrow in on data you […]
Overview The User Report in the Tin Canny LearnDash Reporting plugin lets you monitor the progress that your learners make in courses they are enrolled in. When the User Report first loads, it shows you a list of all users in the system*. You can search for a particular individual by his/her name or email address. You can also sort the list by a column heading (for example, the Display Name as in the image shown). * Group Leaders will see consolidated user data of their assigned groups. If a Group Leader is assigned to multiple groups, they will see all data together in the User Report. Drill-Down User Report Clicking on the name or email address of a user will take you to a list of courses that the user is enrolled in as well as their overall progress in those courses. You can click anywhere in a row in the course list table to see the user’s progress in that particular course, including their overall performance and detailed activities of lessons, topics, quizzes, assignments, and Tin Can.
Overview The Course Report in the Tin Canny LearnDash Reporting plugin gives you a high-level overview of how many users and LearnDash courses there are on your WordPress site, course completion and Tin Can activities in the last month, and top three courses that have the most and least completions (use the drop-down menu to toggle between most and least completed courses)*. The same overview data are also available in your WordPress Dashboard. * Group Leaders will see consolidated course data of their assigned groups. If a Group Leader is assigned to multiple groups, they will see all data together in the Course Report. Notice in the Recent Activities chart there are two Y-axes. The left Y-axis indicates number of course completions, and the right Y-axis indicates number of Tin Can activities. Course Table Below the overview charts on the course report, you’ll see a list of all the LearnDash courses, their enrollment data and status of progress and completion. You can sort data by any column heading or use the Search field to find a particular course. Note when a user is deleted from WordPress, LearnDash deletes all their user information but not their course access which is stored at the course level. This may cause inconsistency in the enrollment count. Drill-Down Course Report Clicking on a course […]
The Tin Canny LearnDash Reporting plugin will enable you to upload and embed any content packaged in a .zip format that contains an .html file. However, it only supports tracking of Tin Can (xAPI) and SCORM statements from e-learning modules authored with Storyline 2/3/360, Articulate Rise, Adobe Captivate 9/2017/2019, iSpring 8/9, and H5P. See the following support matrix for details. Note if you try to upload a zip file created by a tool not listed above, you’ll see a warning that xAPI/SCORM statements sent by the module will not be recorded and you’ll be prompted to select the .html file in the zip that will launch the content. 1 Articulate Rise modules will only send a Completed or Passed/Failed verb if they are displayed via Lightbox or a new window and upon closing the lightbox/window. When adding Rise modules, you should avoid using iFrame as the display method (at least if SCORM is being used; xAPI modules from recent Rise versions may work). Alternatively, you can override Completion Condition on the lesson or topic edit page by specifying other verbs such as “attempted” or “experienced” to trigger the Mark Complete button. 2 iSpring 8 modules will unfortunately fail in Chrome with versions 80 and higher. […]