Here are some of the common issues that we helped troubleshoot when people reported the Tin Canny LearnDash Reporting plugin not working. Tin Canny Uploader won’t accept my zip file. If you see the following error when uploading your zip file: Chances are the zip file wasn’t created correctly. The safest way to do it is from within Storyline after you publish your elearning module: If you create a zip file from your Storyline module’s output folder, make sure you zip only contents within the output folder and NOT the folder itself. My Storyline module works on desktop but only shows a Launch button on mobile. Storyline gives you two options to launch an elearning module on mobile devices that don’t support Flash. When you publish your Storyline file, you can check both options, neither, or either/or. If you check HTML 5 only, your module will launch and behave on mobile devices just like it would on the desktop. You may notice certain interactions don’t work as intended. If you check neither option, your module is not viewable on mobile. If you check Articulate Mobile Player only, you will only see the poster frame of your module, with a Launch button and “Download […]

Here are some of the common issues that we helped troubleshoot when people reported the Tin Canny LearnDash Reporting plugin not working. Tin Canny Uploader won’t accept my zip file. If you see the following error when uploading your zip file: Chances are the zip file wasn’t created correctly. The safest way to do it is from within Captivate’s publish dialog: If you create a zip file from your Captivate module’s output folder, make sure you zip only contents within the output folder and NOT the folder itself.

When you choose to embed your eLearning module in an iFrame, you have the option to set its width and height in the upload dialogue. The default width is 100%, and default height is 600px. Since the size of your learner’s browser window varies, your eLearning module should resize accordingly to take up 100% width of available space. However, the height remains fixed and content will be vertically centered in the iFrame. As a result, you may see additional space above and below the module on smaller screens or mobile devices. Because each authoring tool (Storyline, Captivate, and iSpring) supported by Tin Canny has its unique way of defining layout elements in the published module, at this time there isn’t a workable solution we can implement that will work consistently with all authoring tools. The following CSS fixes can be added manually to your site to address the layout issue you may experience when trying to display eLearning modules in iFrame. Custom CSS for Storyline 2 and Storyline 360 Modules Before you publish your Storyline module, in Browser Settings make sure the Player size is set to “Scale player to fill browser window”. After you upload and choose to insert your module in an iFrame, you […]

Overview Out of the box, LearnDash does not track user progress or completion of e-learning modules created with Articulate Storyline or Adobe Captivate, two industry-standard authoring programs. Recreating content directly in LearnDash is not always an option, and sometimes it’s necessary to leverage software like Storyline or Captivate to create highly interactive content such as branching, scenario-based case studies, simulations, or even games. Although you can create interactive learning content or activities directly in WordPress with H5P, such content/activities are also not tracked in LearnDash. Tin Can Report is part of the Tin Canny LearnDash Reporting plugin that we developed to solve this problem. In this report, you will see  the learning records resulting from users’ interactions with Articulate Storyline/Rise, Captivate, iSpring and H5P* content. These records are stored in a Learning Record Store (LRS) entirely native to your WordPress site. All you need to do is publish your file using the xAPI or SCORM 1.2/2004 standard, and use the Tin Canny Uploader to add it to a lesson or topic associated with a course. Important: Tin Canny only tracks and reports on the data you see in the Tin Can Report columns. It does not make available any data that users submitted to the module, like answers to quiz questions. If you need to see how […]

Overview The Course Report in the Tin Canny LearnDash Reporting plugin gives you a high-level overview of how many users and LearnDash courses there are on your WordPress site, course completion and Tin Can activities in the last month, and top three courses that have the most and least completions (use the drop-down menu to toggle between most and least completed courses)*. The same overview data are also available in your WordPress Dashboard. * Group Leaders will see consolidated course data of their assigned groups. If a Group Leader is assigned to multiple groups, they will see all data together in the Course Report. Notice in the Recent Activities chart there are two Y-axes. The left Y-axis indicates number of course completions, and the right Y-axis indicates number of Tin Can activities. Course Table Below the overview charts on the course report, you’ll see a list of all the LearnDash courses, their enrollment data and status of progress and completion. You can sort data by any column heading or use the Search field to find a particular course. Note when a user is deleted from WordPress, LearnDash deletes all their user information but not their course access which is stored at the course level. This may cause inconsistency in the enrollment count. Drill-Down Course Report Clicking on a course […]