At Uncanny Owl we like to thrill and delight our clients, and part of that means making everything we create as easy as possible to use and manage. Sometimes some extra help is needed after projects, and that’s why we offer simple, managed maintenance packages. They avoid the flurry of emails when things go wrong, the anxiety of finding and restoring backups, the unpleasant surprise when updates blow up sites, and much more. Our maintenance packages provide peace of mind for clients who want to focus on their business, not their systems.

We provide everything our clients need to keep their websites up and running—safely, securely and properly.

Annual Plans

Choose Your Plan

  • Monthly Maintenance
  • Automatic Backups
  • Minutes of Ad Hoc Support
  • Ticket System
  • Time Tracking System
  • Uptime Monitoring
  • Weekly Analytics
  • Security Monitoring
  • Hosting
  • Content Delivery Network
  • SSL Certificate

Bronze

$1,000/ year
$1,000/ year
  • Weekly
  • 0

Silver

$2,000/ year
$2,000/ year
  • Daily
  • 720

Gold

$3,000/ year
$3,000/ year
  • Daily
  • 1440

Monthly Plans

Choose Your Plan

  • Monthly Maintenance
  • Automatic Backups
  • Minutes of Ad Hoc Support
  • Ticket System
  • Time Tracking System
  • Uptime Monitoring
  • Weekly Analytics
  • Security Monitoring
  • Hosting
  • Content Delivery Network
  • SSL Certificate

Bronze

$100/ month
$100/ month
  • Weekly
  • 0

Silver

$200/ month
$200/ month
  • Daily
  • 60

Gold

$300/ month
$300/ month
  • Daily
  • 120

Why Choose Uncanny Owl to Manage Your Platform?

  • Monthly Website Maintenance

    We take the worry out of security patches and updates that break your site. Every month we’ll review available updates, plan how to update them (after all, we probably know your site better than anyone else) and then test the changes. We’ll use a staging instance as appropriate to make sure changes won’t hurt your visitor experience or risk any downtime.

  • Automatic Backups

    We’ll set up automatic daily or weekly backups so that you don’t have to worry about data loss in the unlikely event of catastrophic damage. It also protects you as you perform your own updates to your site.

  • Ad Hoc Support

    Our Silver and Gold packages includes a designated amount of our consulting time that can be used to apply content updates or other support. For monthly packages this time is allocated and expires monthly, while for annual packages you get the total time for the year to use however you want.

  • Ticket System

    Move to the front of the line with our online help system. It’s an easier way to track your requests, monitor progress and see a record of all work performed.

  • Time Tracking System

    In case you want us to help out with additional work, you’ll have direct access to our time tracking system to see exactly how many hours we’re logging against your ad hoc requests. Just send us requests and we’ll take care of it; no need to worry about proposals and frequent invoicing for additional work.

  • Uptime Monitoring

    We’ll know the minute your site goes down. So will you. And that’s when we’ll jump into action to bring everything back online and find out what happened. We’ll keep you advised every step of the way and you’ll have a record of uptime from within your site.

  • Weekly Analytics

    You want to know how your website is performing, so we’ll set up analytics reporting for you and send a weekly report of visit trends.

  • Security Monitoring

    We’ll secure your site, scan for malware and send a monthly security report. Let us worry about your site so you don’t have to.

  • Great Performance

    We can host your site using our specialized WordPress platform to improve performance up to 90% compared to shared hosting. You’ll get access to our Content Delivery Network to deliver a great experience globally and we’ll set up SSL access to give your clients extra security and peace of mind.

Secure Website

What’s the Catch?

Because our maintenance service is very hands-on and specialized, you need to be a current or former customer of Uncanny Owl and packages are only available for platforms that we created. It’s simply not practical for us to learn new systems and support them effectively.

Annual Discount

Have a question? We’re happy to help!

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